With the rise of technology, every business has to adapt. For restaurant owners, that may mean the use of apps and online booking systems for their customers. Whether or not your restaurant has it’s own app, chances are you still need a bigger online presence.
One way to increase your online presence is through the use of an online booking system. Online booking, or reservation, systems are a way for your customers to reserve their table for the night from the ease of their smartphone. This newer technology is so useful because it saves time for both parties. The customer does not have to wait for the restaurant to pick up the phone, and the restaurant workers don’t have to rush to answer as many calls during a busy time.
The way that the online booking system works is through an external platform. By registering and signing a contract with one of these platforms, your restaurant will be added to a host of systems for customers so search through. This may also increase the likelihood that a customer who has never been to your restaurant will try out your restaurant. From there, all the customer has to do is click a “Reserve” button, which can be linked to your restaurant’s Instagram account, or book through the app. They simply pick an open reservation spot and voila - reservation made.For the restaurant owner, the name pops up and the reservation is taken. All both parties have to do is sit back, relax, and enjoy the meal. Well, the restaurant may have to do a bit more work than that.
